CMiC incident

Construct ESS and CT - Intermittent Login Error on Mobile Devices

Resolved after 2 hours 38 minutes, affecting Mobile Applications and Mobile Applications, on February 10, 2025.

monitoring Feb 10, 2025, 04:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 10, 2025, 03:11 PM UTC
Resolved
Feb 10, 2025, 05:50 PM UTC
Duration
2h 38m
Detected by Pingoru
Feb 10, 2025, 03:11 PM UTC

Affected components

Mobile ApplicationsMobile Applications

Update timeline

  1. investigating Feb 10, 2025, 03:11 PM UTC

    We are currently investigating an issue where users might be getting a 502 error trying to login to Construct CT and Construct ESS on certain mobile devices

  2. monitoring Feb 10, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2025, 05:50 PM UTC

    This incident has been resolved.

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