Cloudflare incident

Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint

Resolved after 11 hours 9 minutes, affecting Access, on September 1, 2026.

investigating Sep 01, 2026, 08:06 PM UTC

Some customers using Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.

Started
Sep 01, 2026, 08:06 PM UTC
Resolved
Sep 02, 2026, 07:16 AM UTC
Duration
11h 9m
Detected by Pingoru
Sep 01, 2026, 08:06 PM UTC

Affected components

Access

Update timeline

  1. investigating Sep 01, 2026, 08:06 PM UTC

    Some customers using Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.

  2. resolved Sep 02, 2026, 07:16 AM UTC

    This incident has been resolved.

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