Cloudflare incident

Cloudflare One client connectivity issues while using the MASQUE protocol

Resolved after 4 hours 44 minutes, affecting Zero Trust, on May 1, 2026.

monitoring May 02, 2026, 02:38 AM UTC

A fix has been implemented and we are monitoring the result.

Started
May 01, 2026, 10:06 PM UTC
Resolved
May 02, 2026, 02:50 AM UTC
Duration
4h 44m
Detected by Pingoru
May 01, 2026, 10:06 PM UTC

Affected components

Zero Trust

Update timeline

  1. investigating May 01, 2026, 10:06 PM UTC

    Clouldflare is currently investigating connectivity issues affecting Cloudflare One users in the Turkey (IST) region specifically when utilizing the MASQUE protocol. While this may result in intermittent connectivity or a degraded experience, users can restore stable service by temporarily switching their client profile settings to the Wireguard protocol as a workaround while our team works toward a full resolution.

  2. identified May 02, 2026, 01:54 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring May 02, 2026, 02:38 AM UTC

    A fix has been implemented and we are monitoring the result.

  4. resolved May 02, 2026, 02:50 AM UTC

    This incident has been resolved.

Your product runs on more than Cloudflare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →