Resolved after 9 days, affecting Access, on April 29, 2026.
Cloudflare engineering is continuing to run a process that is ingesting the missing logs. No data was lost and new log collection post incident are unaffected.
Affected components
Update timeline
- investigating Apr 29, 2026, 07:19 PM UTC
Cloudflare is investigating issues with delayed Access authentication logs.
- investigating Apr 29, 2026, 07:22 PM UTC
We are continuing to investigate this issue.
- identified Apr 29, 2026, 07:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 29, 2026, 07:56 PM UTC
A fix has been implemented. New audit logs will appear without delay. We are working to resolve the delayed logs.
- monitoring Apr 29, 2026, 08:10 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 29, 2026, 08:15 PM UTC
All logging data was preserved; no data was lost. We continue to populate the delayed logs.
- monitoring Apr 29, 2026, 08:15 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 01, 2026, 10:32 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 04, 2026, 10:02 PM UTC
Cloudflare engineering is continuing to run a process that is ingesting the missing logs. No data was lost and new log collection post incident are unaffected.
- resolved May 08, 2026, 07:53 PM UTC
This incident has been resolved.
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