Cloudflare incident

Cloudflare IPsec tunnel and CF1 Appliance Availability Issues

Resolved on July 20, 2026.

resolved Jul 21, 2026, 07:18 PM UTC

Cloudflare has observed issues with Cloudflare IPsec tunnels and Cloudflare One Appliances (formerly Magic Connector devices) momentarily disconnecting. This issue does not affect any other Cloudflare services. Customer devices are expected to reconnect and heal the tunnels automatically. If your device does not do so, we recommend forcing a manual restart of the impacted IPsec tunnels. Specifically for CF1 Appliances, no further action should be necessary and the timeframe of impact for most devices impacted happened between 16:30 UTC on July 20, 2026 to 18:30 UTC on July 21, 2026.

Started
Jul 20, 2026, 03:30 PM UTC
Resolved
Jul 20, 2026, 03:30 PM UTC
Duration
–
Detected by Pingoru
Jul 20, 2026, 03:30 PM UTC

Update timeline

  1. resolved Jul 21, 2026, 07:18 PM UTC

    Cloudflare has observed issues with Cloudflare IPsec tunnels and Cloudflare One Appliances (formerly Magic Connector devices) momentarily disconnecting. This issue does not affect any other Cloudflare services. Customer devices are expected to reconnect and heal the tunnels automatically. If your device does not do so, we recommend forcing a manual restart of the impacted IPsec tunnels. Specifically for CF1 Appliances, no further action should be necessary and the timeframe of impact for most devices impacted happened between 16:30 UTC on July 20, 2026 to 18:30 UTC on July 21, 2026.

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