Cloudflare incident

Customers may see incorrect invoice payment status

Resolved after 6 days, affecting Billing and Dashboard, on June 16, 2026.

monitoring Jun 20, 2026, 10:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 16, 2026, 03:53 PM UTC
Resolved
Jun 22, 2026, 04:04 PM UTC
Duration
6d
Detected by Pingoru
Jun 16, 2026, 03:53 PM UTC

Affected components

BillingDashboard

Update timeline

  1. identified Jun 16, 2026, 10:50 PM UTC

    Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.

  2. investigating Jun 16, 2026, 10:51 PM UTC

    We are currently investigating this issue.

  3. identified Jun 17, 2026, 12:52 AM UTC

    We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.

  4. monitoring Jun 20, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 22, 2026, 04:04 PM UTC

    This incident has been resolved.

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