Resolved after 3 days 20 hours, affecting Billing, on May 16, 2026.
A fix has been implemented and we are currently monitoring the results.
Affected components
Billing
Update timeline
- investigating May 16, 2026, 05:54 PM UTC
Cloudflare is aware of and investigating issues paying for products with PayPal. Customers may experience an error when attempting to purchase or renew a product using PayPal. We are working to mitigate this problem. More updates to follow shortly.
- identified May 16, 2026, 07:13 PM UTC
The cause of this issue has been identified and a fix is being implemented.
- monitoring May 16, 2026, 10:43 PM UTC
A fix has been implemented and we are currently monitoring the results.
- resolved May 20, 2026, 02:17 PM UTC
This incident has been resolved.
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