Cloudflare incident

Cloudflare Zero Trust: Gateway Issues

Resolved after 20 minutes, affecting Chennai, India - (MAA) and Mumbai, India - (BOM) and 1 more, on May 12, 2026.

investigating May 12, 2026, 09:00 PM UTC

Cloudflare is investigating issues with the DNS resolver component within Gateway in our Chennai (MAA) and Mumbai (BOM) data centers. Performance and connectivity through Gateway may be impacted, and identity-based Gateway policies may not be enforced correctly for users in these regions. We are working to understand the full impact and mitigate this problem

Started
May 12, 2026, 09:00 PM UTC
Resolved
May 12, 2026, 09:20 PM UTC
Duration
20m
Detected by Pingoru
May 12, 2026, 09:00 PM UTC

Affected components

Chennai, India - (MAA)Mumbai, India - (BOM)Zero Trust

Update timeline

  1. investigating May 12, 2026, 09:00 PM UTC

    Cloudflare is investigating issues with the DNS resolver component within Gateway in our Chennai (MAA) and Mumbai (BOM) data centers. Performance and connectivity through Gateway may be impacted, and identity-based Gateway policies may not be enforced correctly for users in these regions. We are working to understand the full impact and mitigate this problem

  2. resolved May 12, 2026, 09:20 PM UTC

    This incident has been resolved.

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