Resolved after 4 hours 58 minutes, affecting Hong Kong - (HKG) and Cloud Network Interconnect (CNI), on May 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Hong Kong - (HKG)Cloud Network Interconnect (CNI)
Update timeline
- investigating May 04, 2026, 10:00 PM UTC
Reduced redundancy due to network hardware failure in Hong Kong
- identified May 05, 2026, 12:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 05, 2026, 12:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 02:59 AM UTC
This incident has been resolved.
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