Resolved after 37 minutes, affecting App (app.cloudcannon.com), on February 11, 2025.
The queue is cleared and operations are back to normal. We are investigating additional alarms and infrastructure changes to prevent the issue in the future.
Affected components
Update timeline
- investigating Feb 11, 2025, 07:53 PM UTC
We are currently investigating an issue where saves and Git syncs are not working.
- investigating Feb 11, 2025, 07:53 PM UTC
We are continuing to investigate this issue.
- identified Feb 11, 2025, 07:59 PM UTC
We have discovered the issue and a fix is being implemented.
- monitoring Feb 11, 2025, 08:04 PM UTC
A fix has been implemented and we are continuing to monitor the results. We are working through impacted sites to ensure they are all recovered correctly.
- monitoring Feb 11, 2025, 08:18 PM UTC
The sync queue is at 60 sites and going down. Thank you for your patience.
- resolved Feb 11, 2025, 08:30 PM UTC
The queue is cleared and operations are back to normal. We are investigating additional alarms and infrastructure changes to prevent the issue in the future.
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