Resolved after 4 hours 50 minutes, affecting App (app.cloudcannon.com), on March 26, 2025.
We have released a fix and screenshots have returned to normal. Site with broken screenshots will still be broken until a change occurs updating the effected pages. Changing a shared dependency across the sites will re-trigger screenshots for impacted sites (e.g. a layout or shared css file). Sites impacted are limited to sites which rely on case insensitivity of URLs in CloudCannon hosting.
Affected components
Update timeline
- investigating Mar 26, 2025, 04:14 AM UTC
We are investigating an issue where screenshots are not loading all assets on a website. This results in broken looking screenshots on some sites.
- resolved Mar 26, 2025, 09:05 AM UTC
We have released a fix and screenshots have returned to normal. Site with broken screenshots will still be broken until a change occurs updating the effected pages. Changing a shared dependency across the sites will re-trigger screenshots for impacted sites (e.g. a layout or shared css file). Sites impacted are limited to sites which rely on case insensitivity of URLs in CloudCannon hosting.
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