CloudCannon incident

Error when resetting password for site-level user account authentication

Resolved after 16 hours 44 minutes, on February 24, 2026.

investigating Feb 24, 2026, 04:09 AM UTC

Some users may not be able to reset the password used to access a Site with User Account authentication. We are currently investigating this issue.

Started: Feb 24, 2026, 04:09 AM UTC
Resolved: Feb 24, 2026, 08:54 PM UTC
Duration: 16h 44m
Detected by Pingoru: Feb 24, 2026, 04:09 AM UTC

Update timeline

investigating Feb 24, 2026, 04:09 AM UTC

Some users may not be able to reset the password used to access a Site with User Account authentication. We are currently investigating this issue.
resolved Feb 24, 2026, 08:54 PM UTC

This incident has been resolved.

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