Resolved after 55 minutes, affecting Help Scout Email Processing, on December 11, 2025.
emails and replies are delayed due to Helscout connection issues https://status.helpscout.com/incidents/kmd031b5fm16,
Affected components
Help Scout Email Processing
Update timeline
- investigating Dec 11, 2025, 12:16 PM UTC
emails and replies are delayed due to Helscout connection issues https://status.helpscout.com/incidents/kmd031b5fm16,
- resolved Dec 11, 2025, 01:12 PM UTC
This incident has been resolved by third party.
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