CloudAMQP incident

Missing broker and queue metrics for some legacy metrics integrations

Resolved after 23 hours 55 minutes, affecting Metrics, on October 30, 2026.

resolved Oct 30, 2026, 05:08 AM UTC

Between 19:42 UTC on 29 October and 05:04 UTC on 30 October, broker and queue level metrics were not delivered to legacy third-party metrics integrations (Datadog, CloudWatch, New Relic, Stackdriver, Splunk, Librato) for a subset of clusters. Server metrics were not affected. Prometheus-based (v3) metrics and integrations were not affected. The cause was a stalled process in our legacy metrics collection pipeline. It has been restarted and delivery has resumed. Metrics from the affected period cannot be backfilled. We are adding safeguards so this failure is detected and recovered from automatically.

Started
Oct 30, 2026, 05:08 AM UTC
Resolved
Oct 31, 2026, 05:04 AM UTC
Duration
23h 55m
Detected by Pingoru
Oct 30, 2026, 05:08 AM UTC

Affected components

Metrics

Update timeline

  1. resolved Oct 30, 2026, 05:08 AM UTC

    Between 19:42 UTC on 29 October and 05:04 UTC on 30 October, broker and queue level metrics were not delivered to legacy third-party metrics integrations (Datadog, CloudWatch, New Relic, Stackdriver, Splunk, Librato) for a subset of clusters. Server metrics were not affected. Prometheus-based (v3) metrics and integrations were not affected. The cause was a stalled process in our legacy metrics collection pipeline. It has been restarted and delivery has resumed. Metrics from the affected period cannot be backfilled. We are adding safeguards so this failure is detected and recovered from automatically.

Your product runs on more than CloudAMQP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →