CloudAMQP incident

Metrics delivery delays

Resolved after 3 hours 58 minutes, affecting Metrics, on September 15, 2025.

monitoring Sep 15, 2025, 01:41 PM UTC

Between 11:00 and 13:00 UTC we had an issue with our metrics delivery pipeline so some customers might have gotten an reduced amount of metrics, in some cases even none, while some might have seen a spike om metrics being delivered to their integration. The version that caused this has been rolled back and we are now working on a fix.

Started
Sep 15, 2025, 01:41 PM UTC
Resolved
Sep 15, 2025, 05:40 PM UTC
Duration
3h 58m
Detected by Pingoru
Sep 15, 2025, 01:41 PM UTC

Affected components

Metrics

Update timeline

  1. monitoring Sep 15, 2025, 01:41 PM UTC

    Between 11:00 and 13:00 UTC we had an issue with our metrics delivery pipeline so some customers might have gotten an reduced amount of metrics, in some cases even none, while some might have seen a spike om metrics being delivered to their integration. The version that caused this has been rolled back and we are now working on a fix.

  2. resolved Sep 15, 2025, 05:40 PM UTC

    This incident has been resolved.

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