ClickSend incident

Telstra SMS Issue

Resolved after 3 hours 23 minutes, affecting SMS and Online Dashboard, on February 9, 2026.

monitoring Feb 09, 2026, 03:09 AM UTC

New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]

Started
Feb 09, 2026, 02:23 AM UTC
Resolved
Feb 09, 2026, 05:47 AM UTC
Duration
3h 23m
Detected by Pingoru
Feb 09, 2026, 02:23 AM UTC

Affected components

SMSOnline Dashboard

Update timeline

  1. investigating Feb 09, 2026, 02:23 AM UTC

    New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]

  2. monitoring Feb 09, 2026, 03:09 AM UTC

    New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]

  3. resolved Feb 09, 2026, 05:47 AM UTC

    This incident has been resolved, please let us know if you encounter any issues

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