Resolved after 3 hours 23 minutes, affecting SMS and Online Dashboard, on February 9, 2026.
New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]
Affected components
Update timeline
- investigating Feb 09, 2026, 02:23 AM UTC
New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]
- monitoring Feb 09, 2026, 03:09 AM UTC
New messages should now work, previously sent messages will likely be delayed Are you Impacted by signing into ClickSend Dashboard? Workaround: Select the Email Verification option instead of SMS New Customer? Please reach out to our Chat Support or send an email to [email protected]
- resolved Feb 09, 2026, 05:47 AM UTC
This incident has been resolved, please let us know if you encounter any issues
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