ClickSend incident

Chat Support Delay Issue

Resolved after 10 minutes, affecting Online Dashboard, on February 11, 2025.

investigating Feb 11, 2025, 10:39 PM UTC

We are having issues with our chat platform; we may not be responsive or able to provide service support immediately. Please bear with us for this short period; we will update our status page once this is resolved. Alternatively, you can send an email to [email protected].

Started
Feb 11, 2025, 10:39 PM UTC
Resolved
Feb 11, 2025, 10:49 PM UTC
Duration
10m
Detected by Pingoru
Feb 11, 2025, 10:39 PM UTC

Affected components

Online Dashboard

Update timeline

  1. investigating Feb 11, 2025, 10:39 PM UTC

    We are having issues with our chat platform; we may not be responsive or able to provide service support immediately. Please bear with us for this short period; we will update our status page once this is resolved. Alternatively, you can send an email to [email protected].

  2. resolved Feb 11, 2025, 10:49 PM UTC

    This incident has been resolved.

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