Resolved after 57 minutes, affecting API Ingestion and SDK Ingestion and 1 more, on April 22, 2025.
The partial outage for some clients in the SG region has been resolved and the system is back to normalcy.
Affected components
Update timeline
- investigating Apr 22, 2025, 08:08 AM UTC
We are investigating reports of Dashboard query failures impacting some accounts within the SG region. Data ingestion from both API and SDK is processing with delays for these accounts. Please expect an update within 30 minutes.
- monitoring Apr 22, 2025, 09:02 AM UTC
Root cause has been identified and the fix has been deployed. Systems are back to normal and we are currently monitoring closely.
- resolved Apr 22, 2025, 09:05 AM UTC
The partial outage for some clients in the SG region has been resolved and the system is back to normalcy.
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