Resolved after 35 minutes, affecting API Ingestion and SDK Ingestion and 1 more, on October 8, 2025.
All our systems are back to normalcy. We are currently monitoring this for some time before closing the incident.
Affected components
API IngestionSDK IngestionSFTP ImportsDashboard ReportsCampaign DeliveryData Exports
Update timeline
- investigating Oct 08, 2025, 04:30 AM UTC
We are investigating reports of Dashboard query failures impacting some accounts within the EU region. Data ingestion from both API and SDK is processing with delays for these accounts.
- monitoring Oct 08, 2025, 04:42 AM UTC
All our systems are back to normalcy. We are currently monitoring this for some time before closing the incident.
- resolved Oct 08, 2025, 05:06 AM UTC
This incident has been resolved and all our systems are working as expected.
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