Resolved after 3 days 20 hours, affecting Aeries, on August 14, 2026.
Aeries API syncs that were previously showing a sync error are now syncing to Clever. This issue has now been resolved and we appreciate your patience.
Affected components
Update timeline
- investigating Aug 14, 2026, 05:09 PM UTC
We are aware of an issue currently affecting some Aeries API syncs and are actively investigating on our end. We will post more information as soon as possible. We apologize for any inconvenience this may be causing.
- monitoring Aug 14, 2026, 09:15 PM UTC
Aeries API syncs that were previously showing a sync error are now syncing to Clever. We will continue to monitor the situation. If you have questions, please submit a ticket to Clever's Support Team at support.clever.com Thank you
- resolved Aug 18, 2026, 01:59 PM UTC
Aeries API syncs that were previously showing a sync error are now syncing to Clever. This issue has now been resolved and we appreciate your patience.
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