Resolved after 15 days 1 hour, affecting Skyward, on September 24, 2025.
We have pushed out a fix and are monitoring the issue. If you are still seeing a sync error with your Skyward Selenium, it could be related to MFA and we recommend looking at this article from our Help Center to see if making this adjustment in your Skyward settings resolves the error: https://support.clever.com/s/articles/000001676?language=en_US
Affected components
Update timeline
- investigating Sep 24, 2025, 05:34 PM UTC
There is a sync issue for districts on the Skyward Selenium sync that is preventing syncs from being completed. At this time we are investigating the issue and will provide regular status updates. We apologize for the inconvenience this may cause.
- monitoring Sep 24, 2025, 06:14 PM UTC
We have pushed out a fix and are monitoring the issue. If you are still seeing a sync error with your Skyward Selenium, it could be related to MFA and we recommend looking at this article from our Help Center to see if making this adjustment in your Skyward settings resolves the error: https://support.clever.com/s/articles/000001676?language=en_US
- resolved Oct 09, 2025, 06:57 PM UTC
This incident has been resolved
Your product runs on more than Clever
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services