Resolved after 1 day 23 hours, affecting Batch, on July 28, 2025.
This incident has been resolved - batch enrichment jobs are processing normally.
Affected components
Update timeline
- investigating Jul 28, 2025, 08:10 PM UTC
We're currently experiencing delays in processing batch enrichment jobs. Users who upload CSV files may see slower-than-expected processing times. In some cases, files may need to be re-submitted once the issue is resolved. We're actively working on a fix and will provide updates as we progress.
- monitoring Jul 28, 2025, 10:01 PM UTC
Batch enrichment processing has resumed, but a backlog remains. Some users may still experience delays as the system catches up. We're actively monitoring progress.
- monitoring Jul 29, 2025, 08:29 PM UTC
Batch enrichment processing is fully caught up. We're continuing to monitor to ensure stable performance.
- resolved Jul 30, 2025, 07:21 PM UTC
This incident has been resolved - batch enrichment jobs are processing normally.
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