Anthropic incident

Errors logging into Claude.ai

Resolved after 3 minutes, affecting claude.ai, on August 24, 2026.

investigating Aug 24, 2026, 05:12 PM UTC

From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

Started
Aug 24, 2026, 05:12 PM UTC
Resolved
Aug 24, 2026, 05:16 PM UTC
Duration
3m
Detected by Pingoru
Aug 24, 2026, 05:12 PM UTC

Affected components

claude.ai

Update timeline

  1. investigating Aug 24, 2026, 05:12 PM UTC

    From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

  2. resolved Aug 24, 2026, 05:16 PM UTC

    This issue has been resolved.

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