Anthropic incident

Delayed credits on the Claude Platform

Resolved after 6 hours 15 minutes, affecting Claude Console (platform.claude.com) and Claude API (api.anthropic.com), on October 1, 2026.

monitoring Oct 01, 2026, 06:23 PM UTC

We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

Started: Oct 01, 2026, 04:20 PM UTC
Resolved: Oct 01, 2026, 10:36 PM UTC
Duration: 6h 15m
Detected by Pingoru: Oct 01, 2026, 04:20 PM UTC

Affected components

Claude Console (platform.claude.com)Claude API (api.anthropic.com)

Update timeline

investigating Oct 01, 2026, 04:20 PM UTC

We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
monitoring Oct 01, 2026, 06:23 PM UTC

We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
resolved Oct 01, 2026, 10:36 PM UTC

This issue has been resolved.

Your product runs on more than Anthropic

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.