Clanwilliam Health Service incident

NDHB RMSLite Outage

Resolved after 21 minutes, affecting HealthLink Smart Form - Northland Internal Referrals (not for in-patients) and HealthLink Smart Form - Northland DHB eReferrals and 1 more, on August 2, 2026.

monitoring Aug 02, 2026, 09:14 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 02, 2026, 08:58 PM UTC
Resolved
Aug 02, 2026, 09:20 PM UTC
Duration
21m
Detected by Pingoru
Aug 02, 2026, 08:58 PM UTC

Affected components

HealthLink Smart Form - Northland Internal Referrals (not for in-patients)HealthLink Smart Form - Northland DHB eReferralsRMS Lite - Northland DHB

Update timeline

  1. investigating Aug 02, 2026, 08:58 PM UTC

    Healthlink customers will encounter NDHB form submission failures.

  2. identified Aug 02, 2026, 09:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 02, 2026, 09:07 PM UTC

    We can see successful submissions now and we are monitoring the results.

  4. monitoring Aug 02, 2026, 09:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 02, 2026, 09:20 PM UTC

    The issue is resolved now.

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