Cisco Secure Email Threat Defense incident

Service Degradation Resolved for Remediation Service in India and Australia

Resolved after 20 hours 2 minutes, on November 3, 2025.

resolved Nov 03, 2025, 04:34 AM UTC

From November 2, 2025, 18:47 UTC to November 3, 2025, 00:37 UTC, our remediation service experienced a period of degraded performance in India and Australia. The underlying issue has been identified and resolved. All services are now fully operational and functioning normally.

Started
Nov 03, 2025, 04:34 AM UTC
Resolved
Nov 04, 2025, 12:37 AM UTC
Duration
20h 2m
Detected by Pingoru
Nov 03, 2025, 04:34 AM UTC

Update timeline

  1. resolved Nov 03, 2025, 04:34 AM UTC

    From November 2, 2025, 18:47 UTC to November 3, 2025, 00:37 UTC, our remediation service experienced a period of degraded performance in India and Australia. The underlying issue has been identified and resolved. All services are now fully operational and functioning normally.

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