Resolved after 15 hours 55 minutes, affecting Management Portal and Management Portal and 1 more, on January 6, 2025.
This incident has been resolved. All data has now been process. There has been no data loss.
Affected components
Update timeline
- investigating Jan 06, 2025, 07:48 PM UTC
One of our data processing components is experiencing degradation which is causing a delay in ingesting ETD data into XDR. No other system impacts or data loss has been detected at this time. We have a fix in place and are working to fully restore the data ingestion across products. We will provide an update once the issue is fully resolved
- identified Jan 06, 2025, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 07, 2025, 11:44 AM UTC
This incident has been resolved. All data has now been process. There has been no data loss.
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