Cisco Secure Email Threat Defense incident

Intermittent Service Degradation in EU Region

Resolved after 3 hours 6 minutes, affecting Message Processing, on October 8, 2025.

investigating Oct 08, 2025, 10:58 PM UTC

We are currently experiencing intermittent email processing issues in our EU region. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Started
Oct 08, 2025, 10:58 PM UTC
Resolved
Oct 09, 2025, 02:04 AM UTC
Duration
3h 6m
Detected by Pingoru
Oct 08, 2025, 10:58 PM UTC

Affected components

Message Processing

Update timeline

  1. investigating Oct 08, 2025, 10:58 PM UTC

    We are currently experiencing intermittent email processing issues in our EU region. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. resolved Oct 09, 2025, 02:04 AM UTC

    This incident has been resolved.

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