Resolved after 1 hour 17 minutes, affecting Dashboard and Dashboard and 1 more, on October 28, 2026.
This incident is now resolved. We are sorry for any interruption to your service.
Affected components
Update timeline
- investigating Oct 28, 2026, 11:29 AM UTC
We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins. Next update as soon as more information becomes available.
- identified Oct 28, 2026, 11:55 AM UTC
We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins. Next update as soon as more information becomes available.
- monitoring Oct 28, 2026, 12:27 PM UTC
Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.
- resolved Oct 28, 2026, 12:46 PM UTC
This incident is now resolved. We are sorry for any interruption to your service.
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