Resolved after 4 hours 5 minutes, on November 19, 2024.
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
Update timeline
- investigating Nov 19, 2024, 10:50 AM UTC
We are aware that creating video exports for MV camera deployments is currently failing for some customers. Our teams are actively investigating the issue.
- identified Nov 19, 2024, 11:46 AM UTC
We have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
- monitoring Nov 19, 2024, 01:49 PM UTC
A mitigation has been deployed to our systems and we are continuing to monitor the results.
- resolved Nov 19, 2024, 02:55 PM UTC
This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
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