Cisco Meraki incident

MX DDNS issues

Resolved after 1 hour 19 minutes, on October 8, 2025.

resolved Oct 08, 2025, 08:17 PM UTC

The mitigation for the earlier MX (firewall) DDNS issues has been fully propagated and verified. Normal DDNS functionality has been restored to all MX (firewall) devices. If you continue to have issues, please contact Meraki Customer Support.

Started
Oct 08, 2025, 06:57 PM UTC
Resolved
Oct 08, 2025, 08:17 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 08, 2025, 06:57 PM UTC

Update timeline

  1. monitoring Oct 08, 2025, 06:57 PM UTC

    We are aware that some customers using MX (firewall) devices may be experiencing issues with DDNS. We have pinpointed the source of the issue, and are in the process of rolling out a mitigation.

  2. resolved Oct 08, 2025, 08:17 PM UTC

    The mitigation for the earlier MX (firewall) DDNS issues has been fully propagated and verified. Normal DDNS functionality has been restored to all MX (firewall) devices. If you continue to have issues, please contact Meraki Customer Support.

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