Resolved after 22 hours 37 minutes, on October 21, 2026.
Access has been restored to the affected Cisco Secure Email appliances in the Amsterdam and Almere data centers. Our teams have confirmed that service is operating normally. If you have any questions, please contact Cisco TAC .
Update timeline
- investigating Oct 21, 2026, 07:27 PM UTC
We are performing emergency maintenance to address an infrastructure issue affecting appliances in the Almere data center. Customers may experience intermittent access to some Cisco Secure Email appliances. Most affected appliances are back online, and our Platform and Storage teams are working to restore access to the remaining appliances. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
- monitoring Oct 21, 2026, 10:23 PM UTC
Access has been restored to most affected Cisco Secure Email appliances in the Almere data center. No new accessibility alarms have been observed, and our teams are reviewing the remaining affected appliances. We are continuing to monitor service stability and validate full recovery. Additional updates will be provided as new information becomes available.
- identified Oct 22, 2026, 08:33 AM UTC
We are performing emergency maintenance to address an infrastructure issue affecting appliances in the Amsterdam data center. Customers may experience intermittent access to some Cisco Secure Email appliances. Most affected appliances are back online, and our Platform and Storage teams are working to restore access to the remaining appliances. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
- monitoring Oct 22, 2026, 02:18 PM UTC
Access has been restored to most affected Cisco Secure Email appliances in the Amsterdam data center. Our Platform and Storage teams are reviewing the remaining affected appliances. We will continue to monitor service stability and provide updates as needed.
- resolved Oct 22, 2026, 06:05 PM UTC
Access has been restored to the affected Cisco Secure Email appliances in the Amsterdam and Almere data centers. Our teams have confirmed that service is operating normally. If you have any questions, please contact Cisco TAC .
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