Resolved after 20 hours 57 minutes, affecting Email Tracking, on April 28, 2025.
A fix has been deployed and we're monitoring the situation.
Affected components
Update timeline
- investigating Apr 28, 2025, 03:08 PM UTC
A subset of Cirrus Insight 19 users are seeing link tracking returning a Bad Gateway error when a recipient selects a tracked link. Temporarily disabling email tracking allows links to return data. Our Engineering teams are working diligently to resolve this issue and will provide updates as they become available.
- identified Apr 28, 2025, 03:19 PM UTC
This issue has been identified and a fix is being deployed to address the Bad Gateway errors.
- monitoring Apr 29, 2025, 12:09 AM UTC
A fix has been deployed and we're monitoring the situation.
- resolved Apr 29, 2025, 12:06 PM UTC
This incident has been resolved
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