Resolved after 1 hour 40 minutes, on February 22, 2026.
Our authentication provider has confirmed the earlier service disruption has been fully mitigated: https://status.auth0.com/incidents/kknl0nbdzbvx Email/password login functionality has been restored and is operating normally.
Update timeline
- investigating Feb 22, 2026, 05:25 PM UTC
We are currently investigating an issue affecting users attempting to log in with email and password credentials. Sign-in via GitHub or Bitbucket OAuth is not affected and remains fully operational. This issue appears to be related to an outage with a downstream authentication provider: https://status.auth0.com/
- identified Feb 22, 2026, 05:37 PM UTC
We’ve identified that the issue affecting email/password sign-ins is caused by a degradation in service from our downstream authentication provider, Auth0: https://status.auth0.com/incidents/kknl0nbdzbvx Users should still be able to sign in using GitHub or Bitbucket OAuth, which remain operational. We continue to monitor and will update as we learn more.
- monitoring Feb 22, 2026, 06:53 PM UTC
Our downstream authentication provider has implemented mitigation actions and is reporting a reduction in errors. We are seeing corresponding improvement in email/password login success rates. We are continuing to monitor closely to ensure stability before marking this incident resolved.
- resolved Feb 22, 2026, 07:05 PM UTC
Our authentication provider has confirmed the earlier service disruption has been fully mitigated: https://status.auth0.com/incidents/kknl0nbdzbvx Email/password login functionality has been restored and is operating normally.
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