Resolved after 5 hours 1 minute, affecting Orders API and Menu API, on March 5, 2025.
Thank you for your patience. Services have been restored. Aloha has confirmed that the issue has been resolved. Currently, the system is operating as expected.
Affected components
Update timeline
- investigating Mar 05, 2025, 08:19 PM UTC
We are aware of the service disruption on NCR's end and understand the impact it may have. The team is actively working on a solution to resolve the issue and restore services as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience.
- investigating Mar 05, 2025, 08:54 PM UTC
The team is continuing to investigate the issue and remains focused on restoring services as soon as possible. We will share further updates as they become available.
- investigating Mar 05, 2025, 09:32 PM UTC
The team is actively investigating the issue and remains committed to restoring services as quickly as possible. We will provide further updates as soon as new information becomes available.
- investigating Mar 05, 2025, 10:09 PM UTC
The team is continuing to investigate the issue and remains committed to restoring services as quickly as possible. We will provide further updates as soon as new information becomes available.
- identified Mar 05, 2025, 10:36 PM UTC
The NCR Team has identified a potential solution and is actively working to stabilize services.
- identified Mar 05, 2025, 11:23 PM UTC
The NCR Team has identified a potential solution and is actively working to stabilize services.
- monitoring Mar 05, 2025, 11:51 PM UTC
The NCR team has informed us that the system is now operational, and they are actively monitoring it to maintain stability. We will continue to share updates as more information becomes available. We sincerely apologize for any disruption this may have caused to your operations.
- monitoring Mar 06, 2025, 12:42 AM UTC
The NCR team has confirmed that the system is now operational and is actively monitoring it to ensure stability. We will provide further updates as new information becomes available. We sincerely regret any disruption this may have caused to your operations.
- resolved Mar 06, 2025, 01:21 AM UTC
Thank you for your patience. Services have been restored. Aloha has confirmed that the issue has been resolved. Currently, the system is operating as expected.
Your product runs on more than Chowly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services