Resolved after 1 hour 52 minutes, affecting Orders API and Orders API and 1 more, on June 12, 2025.
Services have been restored and are now fully operational. We are monitoring the incident.
Affected components
Update timeline
- identified Jun 12, 2025, 07:49 PM UTC
We are currently experiencing a widespread outage due to issues with upstream cloud service providers (AWS/Google Cloud/ Cloudfare), which is affecting all POS systems and platform integrations. Our team is actively monitoring the situation and will update this page as soon as we have more information. In the meantime, we recommend pausing platforms via the RCC dashboard or reaching out to Chowly Support for assistance. As a precaution, you may also consider adjusting store hours.
- identified Jun 12, 2025, 09:08 PM UTC
We continue to have services impacted by an ongoing service provider issue. We will keep you posted as soon as we see improvement. Thank you for your patience.
- monitoring Jun 12, 2025, 09:17 PM UTC
Services have been restored and are now fully operational. We are monitoring the incident.
- resolved Jun 12, 2025, 09:42 PM UTC
This incident has been resolved.
Your product runs on more than Chowly
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services