Resolved after 2 days 1 hour, affecting Web Application and API and Shipments and Postage, on April 27, 2026.
eBay has now resolved the issue with their API and orders can now be imported successfully. Thank you for your patience. eBay a résolu le problème lié à son API et l'importation des commandes fonctionne désormais correctement. Merci de votre patience.
Affected components
Update timeline
- investigating Apr 27, 2026, 04:02 PM UTC
We are currently investigating an issue with the eBay integration - unable to import orders at this time. _ Nous enquêtons actuellement sur un problème d'intégration avec eBay ; l'importation des commandes est impossible pour le moment.
- monitoring Apr 28, 2026, 05:19 PM UTC
We’re seeing eBay imports working again for some clients, but since eBay (https://developer.ebay.com/support/api-status/production/dns-resolution-failure-for-api-ebay-com) is still showing the issue as unresolved on their side, we’ll continue monitoring. __ Nous constatons que les importations eBay fonctionnent à nouveau pour certains clients, mais comme eBay indique toujours que le problème n'est pas résolu de son côté, nous allons continuer à surveiller la situation.
- monitoring Apr 29, 2026, 05:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 29, 2026, 05:05 PM UTC
eBay has now resolved the issue with their API and orders can now be imported successfully. Thank you for your patience. eBay a résolu le problème lié à son API et l'importation des commandes fonctionne désormais correctement. Merci de votre patience.
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