Chit Chats incident

Issue with Importing Shipments from Connected Stores

Resolved after 2 hours 9 minutes, affecting Shipments and Postage, on May 12, 2025.

resolved May 12, 2025, 05:11 PM UTC

Our team has resolved the issue affecting importing shipments from connected stores. You may now reattempt imports from your stores to purchase postage. We apologize for any inconvenience.

Started
May 12, 2025, 03:02 PM UTC
Resolved
May 12, 2025, 05:11 PM UTC
Duration
2h 9m
Detected by Pingoru
May 12, 2025, 03:02 PM UTC

Affected components

Shipments and Postage

Update timeline

  1. identified May 12, 2025, 03:02 PM UTC

    Our team has identified an issue with importing shipments from connected stores due to country of origin. We are actively working on a fix with more updates to follow soon. Thank you for your patience.

  2. resolved May 12, 2025, 05:11 PM UTC

    Our team has resolved the issue affecting importing shipments from connected stores. You may now reattempt imports from your stores to purchase postage. We apologize for any inconvenience.

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