Chit Chats incident

Issues Importing Etsy Shipments

Resolved after 19 hours 4 minutes, affecting Web Application and API and Shipments and Postage, on August 13, 2025.

investigating Aug 14, 2025, 04:50 PM UTC

We were able to identify and resolve the issue with our Etsy integration. Shipment imports from Etsy are now working as expected. Thank you for your patience.

Started
Aug 13, 2025, 09:46 PM UTC
Resolved
Aug 14, 2025, 04:51 PM UTC
Duration
19h 4m
Detected by Pingoru
Aug 13, 2025, 09:46 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Aug 13, 2025, 09:46 PM UTC

    We are currently investigating an issue with our Etsy integration. At this time, importing shipments from Etsy is currently unavailable. We hope to have further updates soon. __ Nous enquêtons actuellement sur un problème lié à notre intégration Etsy. Pour le moment, l'importation des expéditions depuis Etsy n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.

  2. investigating Aug 14, 2025, 04:50 PM UTC

    We were able to identify and resolve the issue with our Etsy integration. Shipment imports from Etsy are now working as expected. Thank you for your patience.

  3. resolved Aug 14, 2025, 04:51 PM UTC

    This incident has been resolved.

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