Chit Chats incident

Issues importing from Shopify

Resolved after 1 day 5 hours, affecting Web Application and API and Shipments and Postage, on February 23, 2026.

investigating Feb 23, 2026, 06:16 PM UTC

The issue has now been resolved. Reconnect your Shopify store to proceed with importing your orders. Thanks for your patience. Le problème est maintenant résolu. Veuillez reconnecter votre boutique Shopify pour procéder à l'importation de vos commandes. Merci de votre patience. __ We are currently investigating an issue with our Shopify integration. At this time, importing shipments from Shopify is currently unavailable. We hope to have further updates soon. Nous enquêtons actuellement sur un problème lié à notre intégration Shopify. Pour le moment, l'importation des expéditions depuis Shopify n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.

Started
Feb 23, 2026, 06:16 PM UTC
Resolved
Feb 25, 2026, 12:04 AM UTC
Duration
1d 5h
Detected by Pingoru
Feb 23, 2026, 06:16 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Feb 23, 2026, 06:16 PM UTC

    The issue has now been resolved. Reconnect your Shopify store to proceed with importing your orders. Thanks for your patience. Le problème est maintenant résolu. Veuillez reconnecter votre boutique Shopify pour procéder à l'importation de vos commandes. Merci de votre patience. __ We are currently investigating an issue with our Shopify integration. At this time, importing shipments from Shopify is currently unavailable. We hope to have further updates soon. Nous enquêtons actuellement sur un problème lié à notre intégration Shopify. Pour le moment, l'importation des expéditions depuis Shopify n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.

  2. resolved Feb 25, 2026, 12:04 AM UTC

    This incident has been resolved.

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