Chime incident

Enrollment/New Account Signup Outage

Resolved after 47 minutes, affecting New Account Signup, on October 9, 2026.

resolved Oct 09, 2026, 11:18 PM UTC

New account signups are working normally and applications may be resubmitted now. We appreciate your patience while we sorted things out.

Started
Oct 09, 2026, 10:31 PM UTC
Resolved
Oct 09, 2026, 11:18 PM UTC
Duration
47m
Detected by Pingoru
Oct 09, 2026, 10:31 PM UTC

Affected components

New Account Signup

Update timeline

  1. investigating Oct 09, 2026, 10:31 PM UTC

    We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.

  2. monitoring Oct 09, 2026, 11:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 09, 2026, 11:17 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 09, 2026, 11:18 PM UTC

    New account signups are working normally and applications may be resubmitted now. We appreciate your patience while we sorted things out.

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