Checkr incident
Background check invitation emails may not be delivered for some EU customers.
Major Vendor's status page →
Resolved after 6 hours 10 minutes, affecting API and Client Dashboard, on November 10, 2025.
The issue has been identified and a fix is being implemented.
Affected components
APIClient Dashboard
Update timeline
- investigating Nov 10, 2025, 03:40 PM UTC
We are currently investigating this issue.
- investigating Nov 10, 2025, 04:43 PM UTC
We are continuing to investigate this issue.
- investigating Nov 10, 2025, 05:30 PM UTC
We are continuing to investigate this issue.
- identified Nov 10, 2025, 06:08 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 10, 2025, 09:50 PM UTC
This incident has been resolved.
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