Checkr incident

Subset of Continuous MVR un-enrollments are unsuccessful

Resolved after 3 hours 34 minutes, affecting API and Client Dashboard, on November 10, 2025.

monitoring Nov 10, 2025, 10:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2025, 08:59 PM UTC
Resolved
Nov 11, 2025, 12:34 AM UTC
Duration
3h 34m
Detected by Pingoru
Nov 10, 2025, 08:59 PM UTC

Affected components

APIClient Dashboard

Update timeline

  1. investigating Nov 10, 2025, 08:59 PM UTC

    We are currently aware of an issue with a subset of continuous MVR un-enrollments failing at this time. Our team is actively working to investigate the issue.

  2. identified Nov 10, 2025, 09:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 12:34 AM UTC

    This incident has been resolved.

Your product runs on more than Checkr

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →