Checkr incident

Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage

Resolved after 1 hour 34 minutes, affecting Candidate Portal, on June 9, 2026.

monitoring Jun 09, 2026, 11:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 09, 2026, 10:41 PM UTC
Resolved
Jun 10, 2026, 12:15 AM UTC
Duration
1h 34m
Detected by Pingoru
Jun 09, 2026, 10:41 PM UTC

Affected components

Candidate Portal

Update timeline

  1. investigating Jun 09, 2026, 10:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 12:15 AM UTC

    This incident has been resolved.

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