Resolved after 4 hours 39 minutes, affecting Panel, on March 26, 2025.
This incident has been resolved. Live Chat notifications should be fixed by the end of this week. Contact support if you still have any issues.
Affected components
Update timeline
- investigating Mar 26, 2025, 05:26 PM UTC
We are currently investigating an issue where our Panel (https://panel.chatfuel.com - not to be confused with Dashboard) is down.
- monitoring Mar 26, 2025, 08:59 PM UTC
A fix has been implemented. For now, the Live Chat notifications are disabled due to performance issues, but we are working on resolving this issue as soon as possible.
- monitoring Mar 26, 2025, 09:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 26, 2025, 10:06 PM UTC
This incident has been resolved. Live Chat notifications should be fixed by the end of this week. Contact support if you still have any issues.
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