Resolved after 1 day 2 hours, affecting Chartbeat Publishing - Historical Dashboards, on July 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Chartbeat Publishing - Historical Dashboards
Update timeline
- investigating Jul 21, 2025, 12:58 PM UTC
We are experiencing longer than usual load times in Chartbeat's Historical Dashboard and API due to a performance issue with Snowflake. Our team is investigating.
- monitoring Jul 21, 2025, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2025, 03:44 PM UTC
This incident has been resolved.
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