Chartbeat incident

Issue with Apple News Tracking

Resolved after 14 hours 44 minutes, affecting Chartbeat Publishing - Realtime Dashboards, on July 24, 2025.

monitoring Jul 24, 2025, 10:05 PM UTC

We’ve identified an external issue with Apple News tracking today that temporarily caused lapses in Apple News traffic on dashboards. We've been in touch with the Apple team and are monitoring the situation currently to ensure that it is resolved, but users can expect to see dips in their Apple News dashboards due to the issue. We do not expect impacts on historical data from this issue.

Started
Jul 24, 2025, 10:05 PM UTC
Resolved
Jul 25, 2025, 12:50 PM UTC
Duration
14h 44m
Detected by Pingoru
Jul 24, 2025, 10:05 PM UTC

Affected components

Chartbeat Publishing - Realtime Dashboards

Update timeline

  1. monitoring Jul 24, 2025, 10:05 PM UTC

    We’ve identified an external issue with Apple News tracking today that temporarily caused lapses in Apple News traffic on dashboards. We've been in touch with the Apple team and are monitoring the situation currently to ensure that it is resolved, but users can expect to see dips in their Apple News dashboards due to the issue. We do not expect impacts on historical data from this issue.

  2. resolved Jul 25, 2025, 12:50 PM UTC

    This incident has been resolved.

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