Channel.io incident

Temporary issue detected with Phone feature

Resolved after 1 minute, affecting 💬 Live Chat and 📞 Meet and 1 more, on August 7, 2026.

resolved Aug 07, 2026, 01:41 AM UTC

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

Started
Aug 07, 2026, 01:30 AM UTC
Resolved
Aug 07, 2026, 01:32 AM UTC
Duration
1m
Detected by Pingoru
Aug 07, 2026, 01:30 AM UTC

Affected components

💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑‍💻 Customer Support Interface

Update timeline

  1. investigating Aug 07, 2026, 01:30 AM UTC

    Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

  2. resolved Aug 07, 2026, 01:41 AM UTC

    The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.

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