Channel.io incident
Temporary issue detected with Customer Support (Inbox)
Notice Vendor's status page →
Resolved after 3 days 1 hour, affecting 💬 Live Chat and 📞 Meet and 1 more, on July 10, 2026.
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Affected components
💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Update timeline
- investigating Jul 10, 2026, 04:22 AM UTC
Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved Jul 13, 2026, 06:20 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
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