Channel.io incident
Temporary issue detected with AI ALF Statistics feature
Major Vendor's status page →
Resolved after 3 days 8 hours, affecting 💬 Live Chat and 📞 Meet and 1 more, on April 24, 2026.
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Affected components
💬 Live Chat📞 Meet📧 Email🤖 AI ALF⚡️ Add-ons🔁 Integration🗂️ Contacts🧑💻 Customer Support Interface
Update timeline
- investigating Apr 27, 2026, 08:50 AM UTC
Temporary issue has been detected with AI ALF Statistics feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
- resolved Apr 28, 2026, 06:19 AM UTC
The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused.
Your product runs on more than Channel.io
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services